A perfect live Christmas tree is the centerpiece of your traditional Christmas celebration

 

Here are our FAQs!

Click on the question to see the answer:

 


Are your trees really better than the trees at the lot on the corner?


What makes a Fraser Fir an ideal Christmas tree?


Is it bad for the environment to cut down a tree and use it for Christmas?


How do you ship the trees and how long will it be until I receive mine?


How do I check my order status?


How do I track my order during shipment?


Why have needles fallen off in the box during shipment?


How should I take care of my tree?


Do I need to cut the tree again before putting it in a watering stand?


Will tapering the base or cutting it at an angle increase the area that takes up water?


What should I do with my tree after the holiday season?


Should I be worried about tree safety?


How can I place a wholesale order?


Will my information be secure?


What should I do if I have a problem with my order?


What is your return policy?


 

Please contact us with any questions or comments!


Email us at info@christmastreecompany.com or call us at 1-855-260-TREE (8733) and we will be happy to help you during our business hours of 9-5 CST/10-6 EST Monday through Friday.


If we receive your request outside of business hours, we will return your message as soon as we can.